Retail Asia 2011 Recap – What Can Voice do for Retail?

Retail Asia 2011 is in the rear view mirror after a successful show in Hong Kong. By now, it should be evident to all that retail and technology are intertwined very tightly, and that successful retailers need to stay in tune with the latest thinking to optimize and insure their profits.

Wavelink spotlighted Speakeasy with a live system collecting data and responding and directing workers in Mandarin Chinese. Speakeasy supports a wide range of global languages, even with regional accents or variations. Retailers are quick to understand the benefits of Speakeasy in several of the key retail functions, especially the lack of need for user specific training, speech processing functions local on the device, and the ease of integration and use. They agreed it would improve floor staff productivity and flexibility audibly guiding workers through their tasks looking at mobile device displays only when necessary.

This show also  included a lot of different electronic shopper hardware and software, it was highlighted by a number of intelligent video display panels. The panels actually watch the viewers and react by changing programming based on how many people are watching, whether they are moving closer or farther away, which direction, the viewers sex, and I even saw one where the panel evaluates the mood of the shopper. I’m told none of the data is saved due to privacy concerns, but using it on the spot allows the store to change its look and interaction with shoppers to buy what they came for, and keep ’em coming back for more. Mobile technology was well represented by several key global and local software and hardware providers and distributors. Most of the high tech hardware companies were present as were the ERP and WMS system providers in some fashion.

As I said earlier, retailers recognize the advantages provided by good, new technology and move quickly to capitalize on the benefits. They are now quickly learning the good things Wavelink Speakeasy, on top of Terminal Emulation and Wavelink Industrial Browser, can do to improve their operations and profits. Thanks for checking in!

From Hong Kong, 再见 (Zàijiàn) or goodbye!

Kelly

Pictures From the Road

We’ve made a lot of noise about our recent partnership with InfoLogix, so I thought we’d post some pictures from the Sapphire show in Orlando. We are demo-ing multi-modal and Voice input for SAP, and below are a few snaps sent by Don Osburn, our Director of Channel Sales.

If you happen to be at the show, stop by and say hello or send us your pictures and we’ll post them here with your captions!

Wavelink and InfoLogix Partnership

Many of you have seen the recent press release announcing our partnership with InfoLogix. To sum it up, the partnership combines the voice capabilities of Wavelink Speakeasy with the expertise of InfoLogix in SAP supply chain execution solutions. You can see the combination in action next week at SAPPHIRE NOW (May 16 – 19, 2010) in Orlando.

Further, it was great to see this come across the wire this afternoon! Congrats to InfoLogix and we look forward to our partnership.

Today’s happenings

Speakeasy in action

As you may have seen, we are working on the release of our mobile device and infrastructure management solution, Avalanche 5, and things have been moving quickly around these parts!  I just had the chance to see some of the new features in action, and without getting into a sales pitch, I will just say that it is pretty neat. Stay tuned for more information on that front.

The other thing I want to point out is the upcoming Webinar on adding Voice to mobile devices. The material that is going to be shown is pretty impressive, so if you have some time on Thursday check it out. Rumor has it, there may be some free demo’s provided for those who attend!